Privacy policy

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Privacy policy 2017-06-12T16:53:29+00:00

Privacy policy

Effective: January 1st, 2010
Last Update: February 10, 2016

Truth Technologies complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Truth Technologies has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/

Notice

How we use your information: Any personal information sent to us by our clients is used exclusively for the purposes and services for which we contracted. We do not share, transmit, rent or sell that information to any other parties.

We may collect personal information such as name, title, firm, address, e-mail address, phone number and other non-identifiable information from persons who have requested information from us or expressed interest in our products and services. This information may be provided electronically, over the Internet, physically or through a third party. Your personal information will be used by Truth Technologies exclusively for the purpose of providing and improving service to you, or informing you of additional products and services which we think will be of interest to you.

Other information gathered through this site is purely statistical, such as what Web pages are visited most often. This information is useful to Truth Technologies and enables us not only to improve and upgrade our Web site but also to refine our product lines and marketing. This information is anonymous in nature.

We do not collect sensitive information (e.g., personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or information specifying the sex life of the individual).

Questions or complaints may be sent to: privacy@truthtechnologies.com.

Choice

If you request information from us, you will be given the choice at that time to opt out of receiving future communications from us on information, products, or services that may be of interest to you.

If you have provided us with your personal information in the past, and you do not wish to receive further communications of information, products, or services from us, you can opt out by contacting us via mail or email at:

Truth Technologies, Inc.
5621 Strand Boulevard, Suite 305
Naples, FL 34110 USA
-or-
privacy@truthtechnologies.com

If you provide personal information to us as part of a service we provide to you or your organization, we do not share, transmit, rent or sell that information to any third parties.

Onward Transfer

Other than as described below, customer information provided to us as part of our business service is not disclosed, transmitted, shared, rented or sold to any third parties.

If you provide us with personal information in order to receive information from us, we do not disclose, transmit or share that information with any third parties, except third parties we have retained to assist us and who are working under our instructions, and then only for the purpose of alerting you to information, products, and services that may be of interest to you. Any third party with whom we may share personal information for these purposes must demonstrate that they also subscribe to the Privacy Shield principles or agree in writing that they provide at least the same level of privacy protection as is required by the Privacy Shield principles.

Truth Technologies does not disclose, rent or sell personal information to any outside or third party organization for their commercial use.

Access

You are welcome to contact Truth Technologies at any time to review the personal information about you that we hold. You may correct, amend, or delete that information where it is inaccurate. To access this information, please contact us at privacy@truthtechnologies.com.

Security

Truth Technologies employs reasonable precautions within our company – including physical, electronic, and procedural safeguards – designed to help secure the privacy of all personal information we retain, and protect it from loss, misuse and unauthorized access, disclosure, alteration and destruction.

Data integrity

Truth Technologies makes no effort to update, clean-up or otherwise alter any data it receives. We accept all information and record it received, regardless of state.

Enforcement

Truth Technologies’ participates in a SAS-70 audit of our security policies and procedures. As part of this independent accounting firm audit we re-examine all aspects of our operations to ensure strict adherence with the Privacy Shield principles.

In compliance with the Privacy Shield Principles, Truth Technologies commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Private Shield policy should first contact Truth Technologies at:

Truth Technologies, Inc.
5621 Strand Boulevard, Suite 305
Naples, FL 34110 USA
-or-
privacy@truthtechnologies.com

Truth Technologies has further committed to cooperate with EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact the EU DPAs for more information or to file a complaint. The services of EU DPAs are provided at no cost to you.

Truth Technologies is subject to the investigatory and enforcement powers of the Federal Trade Commission, which is the competent supervisory body under the Privacy Shield. Where a complaint cannot be resolved by any of the before mentioned recourse mechanisms, individuals have a right to invoke binding arbitration under the Privacy Shield Panel as recourse mechanism of ‘last resort’.

Truth Technologies’ adherence to the EU-U.S. Privacy Shield Principles may be limited (a) to the extent necessary to meet applicable national security, public interest, or law enforcement requirements, e.g. in the course of lawful requests by public authorities (b) by statute, government regulation, or case law that creates conflicting obligations or explicit authorizations, provided that, in exercising any such authorization, an organization can demonstrate that its non-compliance with the Principles is limited to the extent necessary to meet the overriding legitimate interests furthered by such authorization; or (c) if the effect of the Directive or Member State law is to allow exceptions or derogations, provided such exceptions or derogations are applied in comparable contexts.

If Truth Technologies transfers personal information to non-agent third parties acting as a controller, Truth Technologies will apply the Notice and Choice Principles unless a derogation for specific situations under European data protection law applies and will obtain assurance from these parties that they will provide the same level of protection as is required under the Principles.

Truth Technologies reserves the right to update and revise this Privacy Policy at any time. You can determine if this Privacy Policy has been revised since your last visit by referring to the “Effective Date of Current Policy” date at the top of this page. Your use of our products and/or websites constitutes your acceptance of the terms of the Privacy Policy as amended or revised by us, and you should therefore review this Privacy Policy regularly to ensure that you are aware of its terms.

We value your opinion as to this Privacy Policy. Please feel free to contact us with your privacy concerns. Truth Technologies can be reached at:

Truth Technologies, Inc.
5621 Strand Boulevard, Suite 305
Naples, FL 34110 USA
-or-
privacy@truthtechnologies.com

Policies and procedures

Last Update: June 5th, 2014

  1. Performance. Truth Technologies will use commercially reasonable efforts to update, augment and maintain the Content, as compiled from selected public records and other sources. Subscriber accepts all Content provided by Truth Technologies on a “AS IS” basis, with no warranty or guarantee as to the truth or accuracy of the Content.
  2. Support. Truth Technologies will offer e-mail support through the Sentinel Web site https://sentinel.truthtechnologies.com and https://cayman.TruthTechnologies.com. All support e-mails submitted during regular business hours will be answered within 1 business day.
  3. Interruption of Service.
    1. Scheduled Interruptions. Subscriber acknowledges that service may be temporarily interrupted or curtailed due to equipment modifications, upgrades, relocations, repairs and other similar activities during the operation and upgrade of Service. No reduction of payments will be made in the case of scheduled interruption of Service, provided such interruptions do not exceed 24 hours during any consecutive 30-day period, excluding planned weekend maintenance or regularly scheduled and/or planned Content updates.
    2. Data Source Update. Truth Technologies uses the following update schedule for data sources: Monday – Friday: World-Check, OFAC, HMT, EU
    3. Force Majeure. Truth Technologies will not be liable for interruption or delays in transmission or errors or defects in transmission or failure to transmit when caused by acts of God, fire, water, riots, war, strikes, acts of Government, third party service providers, or any other causes beyond the control of Truth Technologies.
    4. Internet connectivity. Because Subscriber will access the Service over the public Internet, temporary disruptions of network connectivity will occur from time to time. Internet traffic is usually routed through many different Internet backbone providers on the way to its destination. Truth Technologies will not be liable for interruption or delays in transmission or errors or defects in transmission or failure to transmit when caused by any Internet backbone provider.
    5. Liability. In no event shall Truth Technologies be liable for any damages due to interruption of Service except a refund of paid subscription fees proportional to downtime.
  4. Audit. Subscriber understands and agrees that in order to ensure compliance with applicable law; Truth Technologies reserves the right to conduct periodic reviews of Subscriber’s activity and may, on a random basis, contact Subscriber to provide documentation of executed searches. Truth Technologies shall also investigate all legitimate reports of abuse or misuse of the Service.
  5. Notification.
    1. Should a data breach occur Subscriber whose data was affected by the breach will be notified by Truth Technologies.
    2. Subscriber shall be notified of any legally binding request for disclosure of the Personal Data by a law enforcement authority unless otherwise prohibited, such as a prohibition under law to preserve the confidentiality of law enforcement investigation.